Total Network And Computer Solutions
Future PC provides fast response, 24 hour on-site, workshop or remote computer and network support services. Whether you have a single computer or a large multi-site network with permanent IT staff, Future PC can help you get the most out of your computers and technology.
We cover the whole of Auckland from Rodney through to Papakura. Our rapid response 2 hour emergency callout service is available 24/7. With our revolutionary new RescueNet remote support software, we can resolve your computer problems from our office via the internet without the need for any setup or on-site visit.
Fast On-Site Service- 4 Hour max charge for standalone PCs
- 24/7 Services
- Auckland wide
- Home and business
- Helpdesk
- One stop solution provider
- Microsoft Business Server specialists
- Pickup and delivery service
- Emergency 2 hour on-site service
- We are Microsoft, Vodafone and HP partners
- Microsoft Gold Certified Partner
- Networking Infrastructure Competency - from Microsoft
- Free newsletter
- Free spyware & virus software
- RescueNet - remote support for all clients
- We guarantee to solve your computer problems - fast.
- 100% Satisfaction guarantee
After having dealt with many frustrating companies we found Future PC, and have been as happy as a person could be with computer issues!! We have recommended Future PC to business customers and family and friends. The main distinction being Future PC took a multi faceted approach, they address our immediate issues and looked at other areas of our business and offered solutions to immediate expansion, and what would work best for our long term growth. Their response was nearly always immediate and if a product was not in stock or would take slightly longer than the time they indicated their communication and explanations were exceptional. It has been a pleasure dealing with Future PC and we look forward to a long and continuous relationship. 
Hayley and Wayne Martin, Directors, Residential Plastering Limited
Read more »You are viewing: Why Future PC?
No Fix, No Fee - Future PC Guarantee to Solve Computer Problems
Future PC undertakes to provide a viable solution to the computer problems of any client - or will not charge the customer. However the client must allow Future PC personnel appropriate time to diagnose the problem and identify a viable solution.
Future PC cannot be obligated to provide a viable solution if:the client does not provide copies of licensed software, or the required access to the client’s hardware and peripherals; or the manufacturer no longer stocks required replacement hardware or software.
If the client desires an alternative solution to that offered by Future PC, then Future PC cannot guarantee to provide such alternative solution within the terms of this guarantee.
Four Hour Maximum Charge
The four hour maximum charge limit applies only to repairs to a single workstation PC. It does not apply to work on servers, networks, installations or work previously quoted for. The maximum charge applies only to labour for a single case and does not include the provision of hardware or software.
Future PC Service Guarantee
Future PC guarantees you will not pay twice for the exact same work. If we return to your site to repeat work already performed, there will be no charge for the additional work.
Future PC Satisfaction Guarantee
If for any reason, other than price, you are not satisfied with our work once it is completed, we offer two options:
- Fix the problem at no additional cost
- Refund service fees paid
Emergency Response
Future PC guarantees emergency on-site response time will be within 2 hours (plus travel time) when requested. If we miss the 2 hour on-site response time, you only have to pay the regular response rate.
