Microsoft Small Business Specialist

Microsoft Partner

Laptop Repairs

Fast & affordable Laptop repairs for all makes and models

On Site Repairs

Fast same-day PC & Mac services in your home or office Auckland Wide!



Workshop Repairs

State of the art technology repair and testing facilities

Book a Technician

Tick Over 10 years in Business
Tick 1000's of Satisfied Clients
Tick Fast Guaranteed Service

What Is Remote Support?

Remote Support

With our RescueNet remote support technology we can deliver home users and small businesses cost effective computer repairs via the Internet - covering all of New Zealand.


All you have to do is call us and run the software on your PC. We will then be able to look at, and fix, your computer directly from our offices, as if we were in front of your PC. Most problems can be fixed with this technology. All you need is a working Internet connection. RescueNet can be used on PCs, networks or servers, even through a firewall. RescueNet is guaranteed to be completely secure. With 128bit encryption and the fact that we can only access your PC when you initiate the connection, this software gives you the peace of mind. Call us to confirm the problem can be solved online and we could be fixing your IT issues remotely within minutes.

Why RescueNet?

  • No travel costs or callout fees. Cheaper repairs!
  • Quicker response than would otherwise be possible.
  • No need for physical access to your site.
  • Ideal for online training and 'how do I' questions.


Call us on 0800 HELP MY PC right now for a free demonstration of this technology.

Getting Started With RescueNet Remote Access Support


  1. Call us on 0800 HELP MY PC to verify the problem can be solved via RescueNet.
  2. Download the software onto your desktop.
  3. Double-click on the file and contact us to begin the repair process.
Download for Windows